Refund Policy

Refund may be asked, for times in conditions like

(i) the connection with the specialist RMP (registered medical practitioner), who is remotely connecting, is interrupted .

(ii) the RMP the patient is visiting in-person is unable to issue a prescription for technical failures, etc. Pending requests for specialist opinion will not result into a refund action, but credits are offered to the patient, for availing of such specialist consult at a later stage on the Platform, within a defined timeline(5 days), which will still be considered as an act in good faith, good company posture.